Arkenax | Points

Hi there, looking for name of old movie. Maybe back and white. I think the opening scene is : A beggar with no legs begs with a hat on the ground in the freezing snow, on a metal bridge in big city....

I'm trying to remember this 2000s horror movie title to watch with my friends, i can only remember that the first scene is a woman making a videocall with her nephews and one of them asks ''who's that...